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Our administration offices are open Monday through Friday from 8:00am to 4:30pm.

We can be reached at 815-969-4000 or you may email us at rfd@flyrfd.com.

If you have a question about your flight status or airline policies, please contact the airline directly:

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Real ID Public FAQs

Beginning May 7, 2025, every air traveler 18 years of age and older will need a REAL ID-compliant driver’s license or identification card, state-issued enhanced driver’s license, or another TSA-acceptable form of identification at airport security checkpoints for domestic air travel.

The Department of Homeland Security has addressed some of these questions and created an FAQ revolving around the issue.

DHS REAL ID