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Our administration offices are open Monday through Friday from 8:00am to 4:30pm.

We can be reached at 815-969-4000 or you may email us at rfd@flyrfd.com.

If you have a question about your flight status or airline policies, please contact the airline directly:

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Prohibited and Restricted Items

What Can I Bring?

Security Screening

Planning ahead and packing properly can facilitate the screening process and ease your travel experience at the airport. Know what you can pack in your carry-on and checked baggage before arriving at the airport by reviewing the lists below. Even if an item is generally permitted, it may be subject to additional screening or not allowed through the checkpoint if it triggers an alarm during the screening process, appears to have been tampered with, or poses other security concerns. Read about civil penalties for prohibited items.

Before traveling, we advise checking with the list of prohibited and restricted items on TSA’s official website. For items not listed there, simply snap a picture or send a question to AskTSA on Facebook Messenger or Twitter. We look forward to answering your questions, from 8 a.m. to 10 p.m. ET weekdays; 9 a.m. to 7 p.m. weekends/holidays.

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